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| Orders & Returns |
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- HOW DO I PLACE AN ORDER?
- HOW MUCH IS SHIPPING?
- HOW DO I TRACK MY ORDER?
- WHEN WILL MY ORDER BE RECEIVED?
- WHAT IS YOUR RETURN POLICY?
- HOW DO I PLACE AN ORDER?
Our online ordering process is simple and straightforward. Just click on the "Add to Cart" icon for each item you want, and when you are done, click on "Shopping Cart" icon to view all items placed there. Once you are ready to check out, just follow the step by step instruction until you receive an Order Confirmed message. After validation of your credit card or PayPal, you will receive via email an order confirmation.
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- HOW MUCH IS SHIPPING?
At BabyBoomerWalkingCanes.com you will only pay $5.95 for flat standard ground shipping. This flat rate shipping fee will automatically be figured in to your total at checkout.
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- HOW DO I TRACK MY ORDER?
you may track your order by going into the email confirmation you received shortly after your order was placed. In that email will be your Order Number in which you will click on the link to take you to your order status.
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- WHEN WILL MY ORDER BE RECEIVED?
Orders will be processed within 1 to 2 days from time of order placed, and depending on the destination and mode of delivery, will take between 1 to 5 days for delivery. Please note that we try our absolute best to fulfill each and every order, but there will be instances where items are out of stock, in which case, we will notify you first and give you an update as to how long it will take for delivery.
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- WHAT IS YOUR RETURN POLICY?
For a prompt exchange or refund, hang on to a copy of your invoice. Our return policy is simple, within 10 days of receipt of your order, you may return any merchandise item in new condition, with its original packaging and any accessories in tact, for a refund, excluding shipping & handling charges (we do not refund any shipping charges). Items are also subject to a restocking fee of up to 20%. Items that are modified, cut, opened used, not in original packaging or otherwise not in new, saleable condition cannot be returned. Click here for more information about our return policy.
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